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- Winning the Toughest Customer
- Àú ÀÚ Delia Passi with A.B. Aronson
- ÃâÆÇ»ç Kaplan Publishing
- °¡ °Ý $19.95
- ÃâÆÇÀÏ 2006³â 07¿ù

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The Big Idea
Many sales professionals find
it a daily struggle to understand women customers. The way women interpret
behavior, hear unexpected meanings, take in ¡°peripheral¡± information, and view
the overall sales process is very different from how men do so. Needless to say,
selling to women is very tough and can often make or break one¡¯s sales
career.
As a result, women¡¯s wants, expectations, and needs are far too
often misunderstood and/or are not met at the sales professional¡¯s peril. The
female market is the largest consumer market out there, and sales professionals
can afford neither to ignore nor belittle it.

























