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Business Class
Àú   ÀÚ Jacqueline Whitmore
ÃâÆÇ»ç St. Martins Press
°¡   °Ý $19.95(158 pages)
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The Big Idea
To succeed in today¡¯s global economy; you can no longer rely on your business talent, education and years of experience alone. Nowadays, you must be able to have the ability to put other people at ease and to get along well with different kinds of people. In other words, you must be well-versed in the school of business etiquette.

International etiquette expert Jacqueline Whitmore offers a set of guidelines for treating business colleagues and customers that can change your career for the better. Learn how to build solid business relationships and avoid committing etiquette mishaps that can lead to awkward situations.

About the Author
Jacqueline Whitmore is an international etiquette expert, the founder of the Protocol School of Palm Beach, Florida, and the author of Business Class: Etiquette Essentials for Success at Work.

Ranking as one of the most widely quoted etiquette experts in the United States, Jacqueline has been quoted or written about in numerous publications including The Wall Street Journal, The New York Times, USA Today, Glamour, Time, Fortune, Us Weekly, and O magazine. She has been interviewed by CNN, FOX News, and ABCs 20/20. Jacqueline has provided consulting and etiquette seminars to companies including Citibank, Altria, Ernst & Young, Caterpillar, Bloomingdales, Kerr-McGee, Royal Mail and Motorola.

Prior to starting her company, Jacqueline spent more than 14 years in the hospitality and tourism industry. She served as the protocol officer and the publicist for The Breakers, a worldfamous resort, where she advised hotel personnel on the nuances of dealing with royalty, celebrities and other VIPs.

For more information, visit: http://www.etiquetteexpert.com/

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