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- Encouraging the Heart
- Àú ÀÚ James M. Kouzes and Barry Z. Posner
- ÃâÆÇ»ç Jossey-Bass
- °¡ °Ý $18.95(203 Pages)
- ÃâÆÇÀÏ 2003³â 01¿ù

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¡á The Big Idea
The
heart of a leader must be a caring one. Without this heart, his leadership will
be without purpose. This is the premise of James M. Kouzes and Barry Z. Posner¡¯s
new book, Encouraging the Heart, A Leader¡¯s Guide to Rewarding and Recognizing
Others.
Believing that a leader¡¯s heart is the one that bridges the connection between him and his constituents, the authors invite leaders in all areas of business to live by and practice the principles of encouraging the heart which they unselfishly share in this new book. They argue that a leadership filled with values that encourage the heart speaks directly to people ? to deeply held values and beliefs, to something beyond the material ? and contributes to creating meaning in the workplace. Through this book, the authors aim to enrich the discussion of soul and spirit in the workplace.
Everything starts within you as a leader. Take the journey towards an organization that nurtures an encouraging heart among its members and create a workplace that gives new meaning and purpose to everyone involved.
¡á About the
Authors
James Kouzes serves as
chairman of the Tom Peters Group Learning Systems. Named one of the 12 most
requested executive education providers to U.S. companies by The Wall Street
Journal, he is the co-author of the acclaimed The Leadership Challenge: How To
Get Extraordinary Things Done In Organizations. He has also written Credibility:
How Leaders Gain and Lose It, Why People Demand It, which was named one of the
"Ten Best Management Books of 1993" by Industry Week
magazine.
A frequent seminar and conference speaker, Kouzes has conducted workshops with AT&T, Blue Cross of California, CIBAGEIGY, Deloitte-Touche, Discover Card Services, Genentech, Hewlett-Packard, Honeywell, IBM, Imperial Oil Limited, Lenscrafters, Nestle USA, public Service Electric and Gas, Stanford Hospital, TRW, The Healthcare Forum and Xerox Corporation.
Barry Posner is Dean of the Leavey School of Business at Santa Clara University, located in the heart of Silicon Valley. He is the co-author of the award-winning and best-selling leadership book: The Leadership Challenge: How to Keep Getting Extraordinary Things Done in O r g a n i z a t i o n s .
Barry has also co-authored other awardwinning, inspiring and practical books on leadership: Credibility: How Leaders Gain and Lose It, Why People Demand It; and The Leadership Challenge Planner: An Action Guide to Achieving Your Personal Best.

























