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Winning the Toughest Customer
Àú   ÀÚ Delia Passi with A.B. Aronson
ÃâÆÇ»ç Kaplan Publishing
°¡   °Ý $19.95
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º» µµ¼­¿ä¾àº»Àº ³×¿À³ÝÄÚ¸®¾Æ°¡ ÇØ´ç ÃâÆÇ»çÀÇ Çã°¡ ¹× °Ë¼ö¸¦ °ÅÃÄ Á¦ÀÛµÈ ÄÁÅÙÃ÷ÀÔ´Ï´Ù. - ÀúÀÛ±Ç °ü·Ã ¹®ÀÇó : ÇØ³¿¹ý·ü»ç¹«¼Ò Ȳµµ¼öº¯È£»ç 02)541-7233

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The Big Idea
Many sales professionals find it a daily struggle to understand women customers. The way women interpret behavior, hear unexpected meanings, take in ¡°peripheral¡± information, and view the overall sales process is very different from how men do so. Needless to say, selling to women is very tough and can often make or break one¡¯s sales career.

As a result, women¡¯s wants, expectations, and needs are far too often misunderstood and/or are not met at the sales professional¡¯s peril. The female market is the largest consumer market out there, and sales professionals can afford neither to ignore nor belittle it.

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