Metaphorically Selling

Anne Miller Chiron Ass..

A lot of people consider selling a very difficult task. Unfortunately for them, selling is an activity that forms part of everyone’s daily routine. It occurs not only at work, but also when you are at home with your family, or when you are enjoying a cup of coffee with a friend.

Making Work Work

Julie Morg.. Simon and ..

Making Work Work is a book about how to effectively handle dilemmas and hardships that an employee might experience in an ordinary work environment. The author pinpoints situations that can affect an employee's daily performance and solutions to problems that might be encountered.

Hiring the Best Knowledge Work..

Johanna Ro.. Dorset Hou..

The foundation for a successful high technology organization is good technical people. Organizations should realize that it is essential to establish a good process for hiring key individuals. Unlike other workers, the skills of technical people are not interchangeable and as a result, the hiring of technic..

Outrageous Customer Service fo..

Richard C... Andreini E..

Companies that focus on the convenience of customers are easy to do business with because they provide good customer service. They meet and surpass the needs of the customers by having employees that are knowledgeable about these needs and know how to deal with them.

The Five Temptations of a CEO

Patrick Le.. Jossey-Bass

Managing a company need not be complicated, and being a CEO should be conceptually simple. True, business leaders face difficult problems and challenges, but they eventually get the results they want. Complications arise when CEOs refuse or fail to focus on the source of the problem. They are distracted by ..